No1. What are D2GAMES?

A CD Key, sometimes also called product key, activation key, or a serial number, is a unique combination of letters and numbers that replaces the need to have a physical disc. Instead of going to the shop to buy a physical copy of the game, an online membership, or a top-up card,gamers are buying D2Games because it's more convenient, faster and cheaper than buying physical copies. When you buy a game key from D2Games, we send a D2Games you can enter on your xbox, PlayStation or Nintendo account will be immediately updated.

No2. Are the CD keys official ?

This is the question that often comes up when buying on this kind of website. Rest assured, our CD keys are official as they are purchased from authorized resellers: EA Origin, Steam, Battle.net, NCSoft or Ubisoft. All our cards are cards SCANNED from the official ones.

No3. How do I download a game? Is this legal?

Downloading games is perfectly legal via the official platform EA Origin, Steam, Battle.net, NCSoft or Ubisoft. You just have to download them via their software available on their official website, as they now all offer legal downloading games.

No4. How do I activate a CD key?

To activate your game, just go to the product page and click ''Activate this game'' to see a guide about the process for the specified platform.

No5. Do I have to create an account to purchase a CD key?

Yes, for several reasons: to get your CD Key straight away in the ''My Orders'' section,but also to contact us via the ticket system which requires authentication. To create an account or login, use the right panel on the website main page: https:www.d2games.com/

No6. Having problems logging in(lost password)

If you are unable to login, it is possible to recover your password at this address: https:www.d2games.com/lostpassword/ Your email will be required. For any other connection problem, use the ''Contact Us'' section.

No7. How long does it take to receive my CD key?

Receipt of the code is straightforward, you only have to go to '' My Account'' section to view your latest CD Key purchased, but also in the history of your purchases since the creation of your account. If your key hasn’t arrived after 10 minutes please contact customer support.They will assist you.

No8. The CD Key I received doesn't work?

If the received CD Key does not work, or if the code is hard to read, open a ticket in the ''Support'' section in order to find where the problem comes from.

No9. Is there a deadline to use my CD Key?

No time limit. You can use it whenever you want, or offer it to a party which will happen later on.

No10. Are the keys valid in all Countries?

No, publishers are subjected to a policy regulating the import/ export of the games. The codes are subject to a national restriction, but this is not always the case. This information is visible on the page of each game before purchase.

No11. Is a refund possible?

Considering the nature of the CD Key we sell, a refund is possible, but a deadline of 8 days may be necessary for us to check if the code has not been used. You can learn more about our refund policy and submit a refund request click link

No12. How many times can I download a game?

Unlimited. Once a CD Key is recorded with a game on your account, you can re-download it as many times as you want. The activation will be immediate without the need to buy back a card, as long as you are registered with your account used to buy the CD Key.

No13. When does my pre-order key arrive?

When you buy a game that is on pre-order, we typically email the D2Games on the day of release. Please check the date and time of release in your timezone.

No14. Is it safe to buy from D2GAMES.com?

Yes! Since 2011 we have been selling D2Games to millions of customers from all around the Global. We use all the latest and best security technologies to make sure your payment and personal details are safe and secure. We’re a trusted Visa, Mastercard, Crypto Currency and PayPal partner.

No15. How do you deliver D2Games?

Getting your D2Games is fast and easy! When you buy from D2Games as a guest, you will receive an email to your inbox with your unique D2Games code. When you buy as a customer, you will receive an email with a link to retrieve your unique D2games code. You can also login to your D2Games account and view your previous orders and codes.When you choose either PayPal or Apple Pay as your payment method, the email address associated with your PayPal / Apple Pay account is set as the default email address to receive the code. You can choose to change the email address to receive the code before checking out.

No16. I received an Paypal verification code, where do I use it ?

When checking out via Paypal for the first time or with a different email address from the one registered in PayPal, a webpage box will pop up. You will need to enter in this box the unique, one-time code D2games sent to your PayPal-registered email address to verify your account and complete your order.

No17. Which Currencies do you accept?

Prices are displayed on our site in all major currencies including GBP, USD, EUR, CAD, AUD etc. However, you will be billed in GBP. We also accept transactions in Crypto.

No18. Do the games work in all countries?

The product page indicates which region or country the game can be activated in. Product labelled as “ GLOBAL” region can be activated from any place in the world (unless otherwise indicated). Games tagged as “EU” be activated only in Europe (including the UK). UK can only be activated in the United Kingdom, and “US’’ can only be activated in the United States. Please make sure that the region of the game you are buying matches your region/country otherwise it will not work.